Privacy Policy

Information You Provide

• Account Information: Name, email address, username, password, phone number, date of birth, gender, and profile photo when you create an account.
• Profile Data: Bio, website, location preferences, and other profile information you choose to add.
• Event Registration: Information provided when registering for events, including special requirements, dietary restrictions, or accessibility needs.
• Payment Information: Billing address and payment method details (processed securely by third-party payment processors).
• Communications: Messages, feedback, support requests, and other communications you send to us.

Information Collected Automatically

• Device Information: IP address, browser type, operating system, device identifiers, and screen resolution.
• Usage Data: Pages visited, time spent on pages, click patterns, search queries, and interaction with platform features.
• Location Data: General location information based on IP address or location services you enable.
• Log Data: Server logs including access times, pages viewed, and system activity.

Information from Third Parties

• Social Login: Information from social media platforms when you use social login features.
• Payment Processors: Transaction confirmations and payment status from payment service providers.
• Analytics Providers: Website usage statistics and performance metrics.
• Event Organizers: Additional attendee information shared by event organizers for event management.

Technical Safeguards

• Encryption: Data is encrypted in transit using HTTPS/TLS and at rest using industry-standard encryption.
• Access Controls: Strict access controls limit who can view or modify your data, with role-based permissions.
• Firewalls & Monitoring: Network firewalls, intrusion detection systems, and continuous security monitoring.
• Regular Security Audits: Periodic security assessments and vulnerability testing.

Administrative Safeguards

• Employee Training: Regular privacy and security training for all staff handling personal data.
• Background Checks: Verification of employees and contractors with access to sensitive data.
• Incident Response: Established procedures for responding to security incidents and data breaches.
• Third-Party Vendors: Rigorous vetting of service providers and contractual protections.

Physical Safeguards

• Data Centers: Secure, access-controlled data centers with 24/7 monitoring and redundant systems.
• Backup Systems: Regular data backups with encryption and secure storage.
• Disaster Recovery: Business continuity and disaster recovery plans.

Essential Cookies (Always Active)

• Authentication: Keep you logged in and secure during your session.
• Security: Prevent fraud and protect against unauthorized access.
• Session Management: Remember your preferences during your visit.
• CSRF Protection: Secure forms and prevent cross-site request forgery.

Functional Cookies

• Language & Region: Remember your language and location preferences.
• Form Data: Save information you've entered in forms to prevent re-entry.
• User Preferences: Remember your display settings and customization choices.

Analytics & Performance Cookies

• Usage Analytics: Understand how users interact with our platform to improve functionality.
• Performance Monitoring: Track loading times and identify technical issues.
• Error Tracking: Help us fix bugs and improve stability.

Marketing & Advertising Cookies

• Interest-Based Advertising: Show relevant event recommendations and promotions.
• Retargeting: Display ads for events you've shown interest in on other websites.
• Social Media: Enable social sharing features and track campaign effectiveness.

Third-Party Cookies

We work with trusted third-party service providers who may set cookies on our behalf:

• Payment Processors: Stripe, Razorpay, or other payment gateways for secure transactions.
• Analytics: Google Analytics, Mixpanel for usage insights and platform improvement.
• Customer Support: Intercom, Zendesk for chat support and help desk functionality.
• Social Login: Google, Facebook for simplified account creation.

Retention Periods

• Account Data: Retained while your account is active and for up to 3 years after account deletion for legal compliance and dispute resolution.
• Transaction Records: Payment and transaction data retained for 7 years to comply with tax and financial regulations.
• Event Registration Data: Retained for the duration of the event and up to 2 years afterward for organizer needs and legal requirements.
• Communication Records: Support tickets and communications retained for 3 years to maintain service quality and resolve disputes.
• Analytics Data: Usage and analytics data aggregated and retained for up to 2 years for platform improvement.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete personal information.
• Deletion: Request deletion of your personal information, subject to legal requirements.
• Portability: Request transfer of your data in a structured, machine-readable format.
• Restriction: Request limitation of how we process your personal information.
• Objection: Object to processing based on legitimate interests or for direct marketing.

Exercising Your Rights

To exercise any of these rights, please contact us at hello@dancedoom.com with your request. We may ask for verification of your identity before processing your request.

You may withdraw consent for data processing at any time by deleting your account or contacting us. Withdrawal of consent will not affect any prior lawful processing or other legal bases for which we continue to retain certain information.

Response Time: We aim to respond to all requests within 30 days, though complex requests may take longer. If we deny a request, we'll explain the reasons in writing.

Data Transfer Safeguards

• Adequacy Decisions: Transfers to countries with adequate data protection standards as determined by relevant authorities.
• Standard Contractual Clauses: EU-approved contractual protections for transfers from the European Economic Area.
• Binding Corporate Rules: Internal policies governing data transfers within our corporate group.
• Certification Schemes: Compliance with recognized data protection certification programs.

Service Provider Locations

Your data may be processed by our service providers in various locations including:

• United States: Analytics, customer support, and cloud infrastructure services
• European Union: Payment processing and data storage facilities
• India: Primary data processing and customer service operations
• Other Countries: As required for efficient service delivery and legal compliance

Age Restrictions

• Minimum Age: Our services are not intended for children under 16 years of age.
• Parental Consent: We do not knowingly collect personal information from children under 16.
• Account Verification: We may require age verification for certain features or events.

If We Discover Child Data

If we become aware that we have collected personal information from a child under 16 without proper parental consent, we will take steps to delete such information promptly. Parents or guardians who believe their child has provided us with personal information should contact us immediately.